Currently we deliver across South East Queensland and Northern NSW. We're actively working on expanding to more regions, so if you're outside these areas, get in touch and we'll let you know when we're in your area.
No, we're delivery-only at this stage — there's no pickup option through the app.
After you place an order you will receive a confirmation with the booked date. We follow up with a delivery window as the date approaches. Someone must be on site to receive the load.
Enter your site address in the catalogue to see whether we service that area. If your suburb is not listed, contact us with the address and we will confirm coverage and any extra delivery charges.
Provide a safe, clear route for a heavy vehicle, including height and weight restrictions, overhead power lines, and tight turns. Kerbside delivery is the default unless site access has been agreed in advance.
The driver cannot leave product unattended. If we cannot complete delivery, wait-time or redelivery charges may apply. Update site contacts in your order if the receiving person changes.
Yes. Include gate codes, crane or forklift notes, preferred drop point, and any site hazards when you check out. You can also add instructions later from the order details before the load is dispatched.